Leadership. Procedures. Training. When one fails, performance fails — this course shows you how to make all three work together.
The Performance Equation explores the critical interconnection between leadership, procedures, and training. These are the three elements that must work together to prevent catastrophic failures and drive operational excellence. Through real-world case analysis of industry incidents, this course reveals why failures continue to increase in frequency and severity, and more importantly, how to prevent them.
What This Course Provides
- Leadership Foundations
- How leadership directly shapes consistent task performance, workplace culture, and procedure adherence, and how to create an environment where procedures and training can succeed.
- Human-Factored Procedures
- Procedure writing standards, common challenges, and the critical error traps that undermine reliable task performance; strategies to close the gap between Work-as-Imagined and Work-as-Done; and the human performance modes your people should operate in.
- Training that Transfers
- How training drives successful task performance in Work-as-Done conditions, bridges knowledge gaps through continuous improvement and error analysis, and equips personnel to apply procedures with judgment in dangerous, rapidly changing conditions.
The Performance Equation
When integrated, these three elements form a resilient performance system: procedures guide safe actions, leadership cultivates the right environment, and training enables skillful execution. These three pillars strength safety and compliance, improve operational reliability, and elevate organizational performance.
This course is licensed only to the registered purchaser and may not be shared with others. Course access and materials are for individual use only. Sharing login credentials or course content with anyone else is prohibited and may result in loss of access without refund.
